“As mentioned, Mohan does a great job and now I can also add Priscilla to the list. Instant answers, LISTENS, is capable of thinking out of the box and is very professional. Of the 5 sales reps we’ve worked with on this project (2 at the Shang, 2 at the Hyatt), she’s the best. This bodes well for your work at the helm. Also, security by the lifts welcomed me back (not sure if he really recognized me but a nice move) and the young lady in the clubroom was quite friendly as well. Your front desk also put me through to Priscilla straight away without me having a surname, which says the staff knows each other. The lunch was tasty as well, thank you very much.”

Michael A. Podolinsky
CEO – Podolinsky International Pte. Ltd
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“Just a short note to say a big thank you for all the services rendered by both yourself & Elena during our international meeting period (2-5 September 2004) & during our D & D on 24 September. Both events would not have been so successful without the tireless efforts that both of you have put in.”

Amy Lim (Ms)
Public Relations Officer
Singapore National Eye Centre
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“On behalf of the organisers of the Global Speakers Summit 2005, we would like to express our sincere appreciation and gratitude to you and your staff for helping to make our event a success. We would like to comment your front office staff, conference personnel, banquet and service staff for their hard work, dedication and excellent service. Some of the people we would like to mention are Ms Priscilla Lew, Ms Aisha, Mr Mohan R. and Ms Mei Li, who gave personal service to the Secretariat staff as well as the delegates. Their efforts contributed positively to the smooth operation of the meeting.

Once again, we would like to thank you for helping make this event a great success and we look forward to working with you and your team again.”

Angeline Teo
Principal Consultant
A’Oz International Pte Ltd

Chair-Person
Global Speakers Summit 2005
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“Kudos to your team, who once again displayed wonderful teamwork and maintained excellent service standards. It has been a great pleasure to work with your team and I look forward to work together again.”

Jo-anne consigliere
Senior event executive
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“As I said, I have worked in many, many venues in my nearly 20 years in the industry and by far, you all among the best – if not THE best venue to work at. I so appreciated the professionalism and good humour with which everyone at the GCW did their jobs.”

Jude Braunstein
Senior Producer
Jack Morton Worldwide
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“Having held and attended seminars in many well established hotels before, the hospitality and services rendered by your staff at Grand Copthorne Waterfront, is truly worth complimenting. The consistent good services I received from the many functions held at your hotel, speaks well of your staff’s training on customer service and job knowledge.

I have no doubt that whenever we use your hotel for our functions, our countless requests/changes have stretched many of you to your limit and wit ends but, each time, your staff were able to produce and even exceeded what is required of them. Which helped made my work so much lighter and easier.

It is then, only appropriate of me, and on behalf of my team, to give due recognition to your staff who has served us so well. Kindly convey our compliments to your General Manager, Mr Des Pugson, and to all staff concerned. I look forward to meeting and working with your wonderful team, once again, in August.”

Katherine Lim
Senior Executive
National Healthcare Group